Frequently asked questions
Q. Who we are and where we are located?
Q. How do we communicate?
Q. What is the process for print?
Q. Number of copies?
Q. How do I order something different to what I see on the site?
Q. Why am I charged VAT on xxxx?
Q. Whats the difference between digital print & litho print?
Q. Who we are and where we are located?
A. We are The Design and Print Partnership, located in Chelmsford, Essex
Q. How do we communicate?
A. We have several ways of communication, either by phone, website or email.
Q. What is the process for print?
A. When your artwork has been received or designed by us, it will then be proofed back via email or post. Once we then get approval. You will then receive your finished job within 5-10 working days.
Q. Number of copies?
A. It’s OK to ask for quotes for two or three quantities if you’re trying to decide how many you can do on your budget. Let us know what your budget is; we may be able to give some recommendations.
Q. How do I order something different to what I see on the site?
A. All you need to do is contact us by email, post or by telephone (during office hours) for a competitive quote.
Q. Why am I charged VAT on xxxx?
A. Some printed items are indeed tax exempt, but we do not decide what is chargeable for VAT. For example, if flyers are not designed to be kept (and have no discount offer, entrance offer or areas designed to be handwritten in) then they are not VAT chargeable and you can claim this VAT back.
Q. Whats the difference between digital print & litho print?
A. With digital prints, it is easier to personalise each print as there are no plates required - this offers the advantage of being inexpensive for quick-run jobs.
Our digital prints are of a surprisingly high quality - they are suitable for personalised prints such as newsletters, direct mail letters, business cards, compliment slips and other stationery. We can easily personalise every individual print with variable images or text that you can supply.
Litho print offers an even more superior quality print - especially with colour. Litho print is especially suitable for long-run jobs where the highest quality printing is required.
Q. How do we communicate?
Q. What is the process for print?
Q. Number of copies?
Q. How do I order something different to what I see on the site?
Q. Why am I charged VAT on xxxx?
Q. Whats the difference between digital print & litho print?
Q. Who we are and where we are located?
A. We are The Design and Print Partnership, located in Chelmsford, Essex
Q. How do we communicate?
A. We have several ways of communication, either by phone, website or email.
Q. What is the process for print?
A. When your artwork has been received or designed by us, it will then be proofed back via email or post. Once we then get approval. You will then receive your finished job within 5-10 working days.
Q. Number of copies?
A. It’s OK to ask for quotes for two or three quantities if you’re trying to decide how many you can do on your budget. Let us know what your budget is; we may be able to give some recommendations.
Q. How do I order something different to what I see on the site?
A. All you need to do is contact us by email, post or by telephone (during office hours) for a competitive quote.
Q. Why am I charged VAT on xxxx?
A. Some printed items are indeed tax exempt, but we do not decide what is chargeable for VAT. For example, if flyers are not designed to be kept (and have no discount offer, entrance offer or areas designed to be handwritten in) then they are not VAT chargeable and you can claim this VAT back.
Q. Whats the difference between digital print & litho print?
A. With digital prints, it is easier to personalise each print as there are no plates required - this offers the advantage of being inexpensive for quick-run jobs.
Our digital prints are of a surprisingly high quality - they are suitable for personalised prints such as newsletters, direct mail letters, business cards, compliment slips and other stationery. We can easily personalise every individual print with variable images or text that you can supply.
Litho print offers an even more superior quality print - especially with colour. Litho print is especially suitable for long-run jobs where the highest quality printing is required.
